Privacy Policy
RFtwenties Limited (RC 7062206) Last updated: [Insert date before publishing]
1. Introduction
RFtwenties Limited ("RFtwenties," "we," "us," or "our") is a Nigerian company engaged in the supply, importation, storage, warehousing, transportation, and distribution of industrial raw materials and related products. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit an inquiry, request pricing, or otherwise interact with us.
This policy is written to comply with the Nigeria Data Protection Act (NDPA) 2023 and applicable Nigeria Data Protection Regulation (NDPR) guidance.
2. Information We Collect
We collect information you provide directly to us, including:
- Contact and identity information — name, company/organization name, job title, phone number, email address
- Business inquiry information — material or product requirements, quantities, delivery locations, supply frequency preferences, and any additional details you share in an enquiry or inquiry form
- Payment-related information — if you make a payment through our website, payment processing is handled by our third-party payment processor (Paystack). We do not store your full card details on our servers; Paystack processes and secures this information under its own security standards
- Technical information — automatically collected data such as IP address, browser type, device information, and pages visited, typically gathered through standard website analytics tools
3. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and pricing requests
- Process orders and payments
- Communicate with you about your order, delivery, or account
- Improve our website and services
- Comply with legal and regulatory obligations
- Detect and prevent fraud or misuse of our services
We do not sell your personal information to third parties.
4. How We Share Information
We may share information with:
- Service providers who help us operate our business — including payment processors (Paystack), logistics and transport partners involved in fulfilling your order, and website/technical service providers
- Legal and regulatory authorities, where required by law or to protect our legal rights
- Business partners, only where necessary to fulfil a specific order (for example, coordinating delivery with a transport partner)
We require third parties we work with to handle your information responsibly and in line with applicable data protection law.
5. Data Storage and Security
We take reasonable technical and organizational measures to protect the information we hold from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information for as long as necessary to fulfil the purposes described in this policy, including to meet legal, accounting, or reporting requirements, after which it is securely deleted or anonymized.
7. Your Rights
Under the Nigeria Data Protection Act, you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal or contractual limitations
- Withdraw consent to processing, where processing is based on consent
- Object to certain types of processing
To exercise any of these rights, contact us using the details in Section 10.
8. Cookies and Tracking
Our website may use cookies or similar technologies to improve functionality and understand how visitors use our site. You can control cookie preferences through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
RFtwenties Limited No 8 Sapelle Crescent, Abuja, FCT, Nigeria Phone: +234 903 973 9145 Email: rftwenties@gmail.com